Refund and Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a hassle-free return policy.

Return Guidelines

Unused items may be returned or exchanged within 30 days of receiving your order.
All returned items must be in original condition with all tags attached.
Used, washed, or damaged items cannot be accepted.
Refunds will be issued to your original payment method within 7–10 business days after we receive the return.
A small handling fee may apply when refunding to the original payment account.
For hygiene reasons, socks and underwear are not eligible for return.

Return Shipping & Fees

Return options and costs vary by country or region.
We offer prepaid return labels in select Southeast Asian countries.
In other regions, you may use any carrier. We recommend using a trackable shipping method to ensure your return arrives safely.
Depending on your order and chosen return method, a handling fee may apply.

Exchanges

We offer a 30-day exchange service, provided the item is unworn, unwashed, and returned in its original packaging and condition.

Free & Easy Returns:

We offer a free and convenient return option at checkout. This option is available for Southeast Asia.
This option includes a prepaid return label, faster shipping, no handling fees, and priority exchange processing.

How to Initiate a Return

Please contact us via customer service or email with the following: order number, product photos, and reason for return/exchange. We will respond with the return address and process as soon as possible.